Security and compliance

Cybersecurity Awareness Training for Employees

Hands-on employee training “Digital threats and how to protect yourself”: how to recognise phishing, handle data safely and know where to turn. We run it regularly for our clients.

  • A Vodafone Group company
  • 20 years in Lithuania
  • Reply within 1 business day
AWS Premier Tier Services PartnerMicrosoft Solutions PartnerA Vodafone Group company, 20 years in Lithuania

What does the training cover?

Click a card to see exactly what we do.

01

Email phishing

How to recognise phishing and attacks targeted at your company (spear phishing).

02

Text message and phone scams

Smishing and vishing: when fraudsters pose as a bank, courier or public authority.

03

Links, attachments and QR codes

How to check an address, a shared document or a QR code without opening it.

04

AI risks

Which data must not be uploaded to AI tools and why shadow IT is dangerous.

05

Passwords and MFA

How to create and store passwords and why two-factor authentication is a must.

06

Mobile, Wi-Fi and working from home

App permissions, public networks, the home router and social media.

Overview

Security awareness training

According to research, around 95% of cyber breaches are caused by human error: a phishing email, a weak or stolen password, data sent to the wrong place.

Technology alone does not protect you – employee education is essential. Skaylink regularly runs security awareness training for its clients. In one session employees see what real attacks look like today: phishing emails, text messages and calls, QR codes, shared documents and the risks of AI tools.

The training is led by Tomas Christauskas, Head of IT Services at Skaylink, whose team sees every day how incidents start in client companies. The examples are real, the topics are tailored to your company, and employees leave knowing what to do and where to turn when something looks suspicious. The training also helps meet the NIS2 requirement for cyber hygiene training.

An example from the training

Is this email safe?

A good phishing email looks almost exactly like a real one. This is what we teach people to look at.

  1. 1
    Check the sender’s addressOrganisations use their own domain, not Gmail or look-alike addresses. A familiar name means nothing.
  2. 2
    Urgency is a warning signThe subject creates fear or excitement so you think less. Stop and think.
  3. 3
    Errors and a generic greetingSpelling mistakes and “Dear customer” should raise suspicion.
  4. 4
    The link text means nothingHover over the link without clicking – the real address can be completely different.
  5. 5
    Risky attachments and QR codesArchives, shared documents and QR codes are common ways to deliver malware.
  6. 6
    Logos can be copiedLogos, signatures and even a personal greeting can be copied from a real email.

How to read a web address

Read the domain from right to left – the real domain is the part just before the first single slash.

https://www.bank.com/loginReal domain: bank.com
https://www.bank.com@user-login.us/loginReal domain: user-login.us
https://amaz0n.com/ordersReal domain: amaz0n.com – a zero instead of an “o”
Why it matters

Why train your employees?

Book the training for your team – we will tailor the topics to your company.

Get a consultation

01

Fewer successful attacks

Employees recognise phishing before it causes damage.

02

Clear responsibilities

Everyone knows what the company is responsible for and what the employee is.

03

NIS2 compliance

The directive requires cyber hygiene training for employees.

How we work

How does the training work?

A clear process with no surprises: at every stage you know what is being done, who is responsible and when to expect results.

Discuss your situation

Call

We agree on the topics, number of employees and timing.

Tailoring

We choose examples based on your systems and the most common threats in your sector.

Training

A hands-on session with real examples and time for questions.

Where to turn

Employees know how to report a suspicious case, and we repeat the training regularly.

Responsibilities

Security is a joint effort of the company and its people

Technology protects the outer layers, but every employee is a layer of protection too. The training explains who is responsible for what.

PerimeterNetworkEndpointsPeople (security awareness)ApplicationsDataCritical data
MonitoringBackup & restoreDisaster recovery

Company responsibilities

  • A secure internal environment and email system
  • Legal, up-to-date software and antivirus
  • Data protection and backups
  • Password, user and access management
  • Monitoring threats and testing recovery

Employee responsibilities

  • Use email and communication tools responsibly
  • Browse and use external storage carefully
  • Keep documents on the designated server
  • Lock your computer, never share passwords
  • Report suspicious cases straight away
Vodafone and Skaylink Group

Who runs the training

The training is led by Tomas Christauskas, Head of IT Services at Skaylink. His team handles client IT requests and incidents every day, so the training covers real cases, not theory.

The Skaylink group also delivers security awareness workshops to European companies as part of its Cyber Security Center service.

Let’s talk

FAQ

Questions our clients ask

Who is the training for?

All employees – from management to administration. No technical knowledge is needed: we talk about situations everyone faces every day.

How long is the training?

We agree the length and topics with you based on the number of employees and what matters most to your company.

How often should the training be repeated?

Threats keep changing, so we recommend repeating the training regularly and including new employees.

Does the training help with NIS2 compliance?

Yes. The directive requires cyber hygiene practices and training for employees and security training for management.

Do you use phishing simulations?

No. The training is a hands-on session with real examples. If you want to test whether an attack would succeed, we run a social engineering test as part of penetration testing.

Where to start?

Book the training for your team

Tell us how many employees you have and which systems you use – we will propose topics and timing.

  1. You write to usA few sentences about your situation are enough.
  2. A 30-min callWe discuss your goals and current setup.
  3. A clear proposalYou get a plan, timeline and price.
Donatas ZaveckasinDonatas ZaveckasSkaylink Lithuania+370 5 203 4385 · sales@skaylink.ltin Follow Donatas on LinkedIn
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