Managed Cloud Services

Managed Cloud Services

Allow Skaylink to manage your Cloud solutions and unlock unprecedented agility, uninterrupted continuity, and hyper-performance for your solutions.

Whichever Cloud Platform you’ve chosen, day-to-day management of your infrastructure and operations take a heavy toll on your time, IT resources and budget. Wouldn’t you rather focus on strategic business activities and innovations?

Let Skaylink engineers help you make your solutions work smoothly and efficiently, we’ll provide cost optimization and continuous improvement services. Focus on running your business, not your Cloud.

Managed Cloud Services Include:

1. Service Monitoring

Setup Performance Monitors
Create Availability Alerts
Cloud Service Monitoring
Establish Escalation Procedures

2. Technical Support

Diagnose Service Issues
Recommend Remediations
Standardized Runbooks
Corrective Maintenance
Performance testing and tuning

3. Incident Management

Provide Servide Desk – incident MGT System
Manage Incident Lifecycles
Formal Incident Analysis
Resolve According to SLA

4. Managed Backups

Create a Backup Plan
Schedule Backups
Perform Data Recovery
Manage Retention

5. System Maintenance

OS Patching
Cloud Platform Scheduled Events
Platform Updates
Change Management Procedures

6. Enhanced Security IN the Cloud

SSL Cert Management
Enabled Auditing Tools
“Identity & Access Management
Client & Server-Side Security
Platform & Application Security
Network Traffic Routing & Management
Network Traffic Protection
Data Security & Confidentiality”

7. Account Configuration

Access Management
Billing Management
Networking Management
Best Practice Cloud

The Benefits of Managed Cloud Services (MSC):

1. Reduced Operation Costs

Always stay in the loop and work with predictable costs — paying only for what you use. Our engineers continuously monitor your Cloud environment to identify unused or duplicate resources that are adding up to your bill.

2. Improved Security & Compliance

Our cloud engineers will monitor and safeguard your organization — ensuring complete security, compliance and regulations at every stage of development.

3. Cloud Experts at Your Fingertips

Rest assured knowing your Cloud infrastructure is being monitored by certified cloud experts. Highly-skilled and experienced engineers will take charge of all Cloud infrastructure management.

Leverage the experience of Skaylink engineers to help you drive up your ROI and build with confidence.